Thursday, May 21, 2020

The Principles of Effective Communication and Teamwork Essay

The principles of effective communication and teamwork Table of Contents Introduction 2 General communication skills 3 Cultural differences (High + low context) 3 Voice 4 Engaging the audience 4 Interpersonal skills 5 Methods 5 Techniques and cues 6 Positive and negative language 7 Body language 7 Subtle and micro expressions 7 Communication in writing 8 Formal (Proof reading, contents page, cover page, clear work, spell checked, grammar) 8 Informal (Instant messages, smileys/emoticons) 8 Note taking 9 Bibliography 10 Introduction This report shall be explaining the different principles of effective communication and to demonstrate how to use IT to aid those communication skills. This report shall also outline†¦show more content†¦Whereas low context cultures (e.g. America, England) are very direct when they are making a point, this is shown through the fact that they are straight to the point on, what needs to be done, when it needs to be done by and how it should be done. This difference can cause a breakdown in communication as when talking to each the other the different cultures may feel like the other one is insulting their intelligence or that they are not explaining things well or even overcomplicating the task at hand. An example of these would be if a French person was to come work in an English factory, they may feel like their intelligence is being insulted as the English are a low context culture and they explain everything step-by-step, this may be misconstrued as an insult when in actua l fact it is just the way they communicate, this may also have a knock-on effect of the French person not doing as much work as they feel they have been insulted. But also if an English person was to go work in a French factory they may get lost quite easily as the French are a high context culture and they try to get multiple points across and the English person may feel like things haven’t been explained properly, but this will also probably stop the English person from asking to explain so they can understand as they may feel as though this come across badly to their manager/employer. 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